Don’t Administer Another Employee Survey Until You Read This
To truly measure your company culture and get to the truth behind what isn’t said or measured via an employee survey, you have to take a deep dive, wide approach into the culture with an inquiry. It’s not just one thing but multiple things that impact how successful and aligned your culture is to its values, mission, and vision statements.
1. Analysis of all captured data to begin with black and white gaps and areas needing improvement.
Turnover, Survey results, Revenue and Profit Trends, Open Positions, Performance Reviews
2. Confirmation and Validation of metrics
Employee 1:1 conversations and small group discussions to get to the root of the current successes, strengths as well as causes and opportunities for further alignment
3. Creation of long-term solutions and strategies
Write paper results summary, including next steps, focused future, and delivery of results
4. Curation of ongoing Culture
Establish internal curators and external needed support, replicate proven paths of success, confirm boundaries, align to Culture Handbook
A Culture Inquiry takes a wide view look into your company culture. It uncovers your weaknesses, strengths, gaps, opportunities to attract and retain top talent, as well as, measure your time and dollars spent to your revenue and profit gains. It provides real analysis, real validation, real solutions, and creates long-lasting curation through a focused and effective strategy.
For More Information
Shelley D. Smith is a best-selling author, consultant, and Founder & CEO of Premier Rapport consulting firm. Her experience over the past 35+ years has earned her a reputation as the Creator of the Culture Inquiry in businesses all along the east coast, and beyond. Her culture approach includes four phases: inquiry, analysis, creations, and curation.
A highly-out after speaker and business culture inquiry consultant, Shelley asks tough questions to hone in on pain points and areas of opportunity for companies to grow. The most recent of her five published books, titled How to Avoid Culture Big Fat Failures (BFF), has rattled and disrupted corporate America in a highly effective manner. Numerous C-Suite executives have tapped Shelley for her sharp insight and professional recommendations to shape the culture they’ve envisioned, increase profitability, decrease employee turnover, and retain top talent.
Companies of all sizes are taking note of Shelley’s ability to put out fires as well as cultivate a company culture which is more fire-resistant moving forward. The Premier Rapport consulting firm delivers authentic, focused, actionable, and measurable results in a timely fashion, with an emphasis on long-term solutions.
Find Shelley’s advice and wisdom in various publications such as Money Inc., podcasts, DisruptHR events, SHRM events, and culture conferences, as well as her website, PremierRapport.com