Shelley Smith Archives - Premier Rapport

Culture Matters: Now More Than Ever

Shelley SmithJanuary 29, 2019Blog, Executive Coaching, Leadership Development

As we enter a new year, the need for culture optimization is greater than ever. Organizations face an unprecedented need for strong cultures and increasing demand to deliver results, outcomes,

How to Increase Employee Engagement & Customer Satisfaction

Shelley SmithSeptember 6, 2018Executive Coaching, Leadership Development

What is employee engagement? We talk about it a lot here at Premier Rapport business consulting firm, but rarely stop to explain it. Employees are engaged when they find meaning,

Small Budget, Big Culture

Shelley SmithAugust 7, 2018Blog, Leadership Development

Regardless of the size of a company, what really matters is obvious: the Bottom Line. Having said that, people are what support a company, drive its progress, and achieve its

Curate Culture

Shelley SmithJuly 24, 2018Blog

Culture Matters. If you’ve learned nothing else from me, please remember those two words. From the top down and the ground up, culture touches every single aspect of a company.

Wheat & Weeds

Shelley SmithJune 27, 2018Blog

I know what you’re thinking, but this is an article about productivity in the workplace. The title is inspired by a parable from the Bible, Matthew 13: 24-30: “While everyone

The Anatomy of Workplace Culture – Disrupt HR

Shelley SmithJune 27, 2018Blog, Leadership Development

Did you miss the Disrupt HR conference in Virginia Beach? Please find below the presentation on the Anatomy of Workplace Culture. This presentation gives you a few snippets on how

Talent & Economy

Shelley SmithJune 19, 2018Blog, Leadership Development

It’s no secret that our environment directly affects our mood, so it stands to reason that our economy directly affects our perspective. As the economy shifts, so do our moods

The 7 Deadly Sins of Accountability

Shelley SmithJune 12, 2018Blog, Workplace Culture

Highway to Hell or Stairway to Heaven? You Choose. Accountability, delegation, and culture share a common origin: they all come straight from the top. In any organization it is the

HR Clarity

Shelley SmithJune 1, 2018Blog, Predictive Index

A Little Less Las Vegas The hard working employees of Human Resources are responsible for managing the most important and unpredictable asset of any business: the people. Nowhere is this

Vision vs. Reality We’ve all heard the buzzwords surrounding today’s business and corporate company culture: empowerment, engagement, diversity/inclusion, retention (opposite of turnover), and succession planning (talent replacement, potential development, exit