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Category Archive

Why Its Important to Focus on Talent Development vs. Employee Management

Shelley SmithApril 17, 2017Executive Coaching, Leadership Development, Predictive Index, Video Blog

Development is Key

The Biggest HR Mistake Happening in Your Business Right Now

Shelley SmithMarch 27, 2017Executive Coaching, Leadership Development, Predictive Index, Video Blog

The Biggest HR Mistake Happening In Your Business Right Now

Facebook Share Twitter Share Google+ Share Watch on YouTube: https://www.youtube.com/watch?v=x8adiAVJx8w The Biggest HR Mistake Happening in Your Business Right Now  

Engagement ROI Calculator

Shelley SmithSeptember 30, 2016Executive Coaching, Leadership Development, Predictive Index, Video Blog

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This “Engagement ROI Calculator” reveals How To Quantify What Disengaged Employees Are Actually Costing Your Organization and what to do about it so you can stop losing star employees to … Read More

Ask a Business Coach: Small Business, Big Engagement

Shelley SmithApril 22, 2016Executive Coaching, Leadership Development, Predictive Index, Video Blog

Our ongoing series called “Ask the Expert.”   This week’s question . . .    Q: I own a small business. What are the best ways to keep my employees engaged? … Read More

Ask the Expert: Gentle Advice for Tough Conversations

Shelley SmithApril 14, 2016Executive Coaching, Leadership Development, Predictive Index, Video Blog

Our ongoing series called “Ask the Expert.”    This week’s question . . .  Q: Help! I hate confrontation and I have to talk with an employee about poor work … Read More

The Parable of the Taxi Ride: Direction, Goals and Focus

Shelley SmithJanuary 22, 2016Executive Coaching, Leadership Development, Video Blog

PWN President’s Message

proximomktgDecember 15, 2015Video Blog

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Employee Engagement – Impact Team Radio Interview- Podcast

Shelley SmithJuly 2, 2014Video Blog

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Listen to this Podcast as Tony Sherman (Host) Impact Team Radio interviews Shelley Smith (Premier Rapport) about Employee Engagement http://impactteamsradio.com/shelley-smith/  

Do You Have the Courage to Stand up?

Shelley SmithMarch 7, 2014Executive Coaching, Leadership Development, Video Blog

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Do you have the courage to stand up for what you want as a leader, as a manager, as a motivator, as a developer? Can you give honest feedback and … Read More

Announcement of E-book about Executives and Employee Engagement

Shelley SmithFebruary 23, 2014Video Blog

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Employee engagement is on every company’s mind, but why should executives and owners care about employee engagement? Read this short e-book to gain insight, as well as tips to get started. … Read More

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What Others Have to Say

Edward Denton
Edward Denton
July 9, 2008, Edward worked indirectly for Shelley at LTD Management Company

Shelley is to be commended for her leadership of LTD Management during a time of tremendous growth from a small, localized franchisee of mid-scale properties, to one with a regional presence operating upscale hotels under all the major brand flags. Although I haven't had the opportunity to work directly with Shelley, it is obvious that her le (...)

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David Gorman, District Human Resources Manager, The Home Depot
David Gorman, District Human Resources Manager, The Home Depot

Shelley, thank you again for speaking last week. You did a phenomenal job!

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Gail Claydon, President of Exhibit Marketing Solutions
Gail Claydon, President of Exhibit Marketing Solutions

Shelley Is a spark of inspiration whenever, wherever she speaks to women in all stages of their business oriented lives!

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Daniel Berg
Daniel Berg

I had the pleasure of spending a few days working with Shelly mapping a strategic plan for our organization. The outcome was beyond what myself and our C suite had hoped for; we plan on bringing Shelly back for more training in the near future. Shelly is a great listener and seasoned communicator who is well versed in employee engagement and (...)

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Kim Loftin
Kim Loftin

I wanted you to know that everyone around me today at the meeting said that (Shelley is awesome!) off and on throughout the entire meeting and that’s something that you should know about! You truly are great and we are all so lucky to have you as one of our friends and business partners! Thank you for everything!

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Bob Fitzgerald
Bob Fitzgerald

Shelley Smith, owner of Premier Rapport, facilitated a Leadership Class with my team of Marriott managers. The discussion focused on Communication and Accountability. Because of Ms. Smith’s history and experience as both a General Manager and Owner, my GMs could relate to her stories, examples and best practices. She was extremely credible (...)

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Holly McGuire, Office Manager, Clancy & Theys Construction Company
Holly McGuire, Office Manager, Clancy & Theys Construction Company

Shelley-

Your presentation this afternoon was (to use your term) "Super Fantastic!"  Thanks for the continued insight and the motivation.  Katie and I were nudging each other throughout your presentation-so many things really hit home for us.  We had literally JUST been talking about ROI and being more strategic/purposeful with our meeting (...)

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Vibha Madan, Director of Sales, Hampton Inn
Vibha Madan, Director of Sales, Hampton Inn

Dear Shelley,

I just wanted to let you know how much I enjoyed your presentation yesterday ! It gave me food for thought and your presentation skills inspire me to follow!

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Ken Kovach
Ken Kovach
SVP of HR, B.F. Saul Companies & Saul Center Inc.

I am always impressed by the understanding that Shelley has of our culture and the leadership/development needs throughout our organization. Shelley is very quick to connect and offer processes that assist in our strategy development as we continue to move our talent management programs forward.

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Christopher P. Neck
Christopher P. Neck

Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime." With these words in mind, I highly recommend Premier Rapport for anyone who is looking to improve their own personal productivity or the productivity of their organization. Shelley Smith will not only give you the information you need to incr (...)

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Colin Alexander Taylor
Colin Alexander Taylor
March 8, 2011, Colin Alexander was with another company when working with Shelley at Pink Sky, Inc

There's something to be said about clarity, commitment and persistence, especially in today's over-saturated business environment.

Some professionals and businesses have a tendency to approach things seeking volume and fast profits at their clients expense as opposed to high value and high touch client experiences crafted around a clear unde (...)

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Gail Kent
Gail Kent

Shelley Smith is one of the finest professionals I have ever had the pleasure of working with. She brings a wealth of business acumen to her clients and knows how to motivate and inspire leadership. I was a bit skeptical initially about working with a business coach, but she has brought incredible value to my business by helping me focus on t (...)

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Martha Cusick Eddy
Martha Cusick Eddy
March 9, 2011, Martha was with another company when working with Shelley at Pink Sky, Inc

Shelley is an amazing business woman, with spot-on business acumen, an innate ability to help business owners focus on what matters most in achieving their goals, and a contagious enthusiasm that lifts up everyone around her and enables them to achieve more than they might have ever thought possible. Shelley is a total pro at what she does - (...)

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Renee Sawyer
Renee Sawyer
February 17, 2012, Renee worked indirectly for Shelley at LTD Management Company

Working for Shelley was a privilege. I had a huge amount of respect for her, her innovation, her honesty, and integrity. I valued our working relationship, knowing that if I needed to improve on something, Shelley would tell me. That enabled me to become a better manager and improve on my day to day processes. Thank you Shelley.

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Kimberly Schlick
Kimberly Schlick

Shelley has a tremendous acumen for all business strategies. She is a well rounded professional with many assets in upper managerial functions and business development. Her expertise levels are profound in revenues, operations, profitability, customer and associate satisfaction.

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Aleena Ward
Aleena Ward
August 3, 2010, Aleena reported to Shelley at HMP Properties

In the short time I worked with Shelley she was an inspiration and great example to me. Shelley is not only a great manager but a great person over all. I could always count on Shelley to be professional, handle tense situation smoothly, and always a 'straight shooter' (for lack of a better term). She has an amazing work ethic and is extremel (...)

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Ron Curnutt
Ron Curnutt
December 28, 2010, Ron worked with Shelley at Pink Sky, Inc

Shelly is one of the most "super-fantastic" people I have ever had the privilege to work with. Her energy is contagious and her dedication and sincerity are unmatched.

My only regret is that I am not in the Norfolk-Newport News area to take advantage of her business skills and counsel. If you have a business to grow, and you want to get ther (...)

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Susan Levy
Susan Levy
March 8, 2011, Susan was with another company when working with Shelley at Pink Sky, Inc

Shelley is an awesome committee member and friend! We are both on Peninsula Women's Network Program Committee and Shelley has great ideas and follows through! I look forward to working with her at our PWN Board Retreat this summer!

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Scott Nuttall
Scott Nuttall
March 8, 2011, Scott worked directly with Shelley at Pink Sky, Inc

Shelley is a business minded facilitator that knows what it takes to move any of her business members forward. I believe that she can help any member achieve their personal and business visions through her facilitation of meetings and the private coaching sessions she provides.

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Julie Wysong
Julie Wysong
March 8, 2011, Julie reported to Shelley at Pink Sky, Inc

I had the pleasure of working for Shelley at HMP Properties. She was incredibly knowledgeable in her position as sales director. She was always very willing to help me out and make my life a little more manageable in my position and was always open to answering any questions that I had at any time. Her attitude was always joyful, helpful and (...)

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