Common Culture Pain Points & Challenges:
  • Turnover, Turnover, Turnover
  • Lack of Retention
  • Lack of Employee Engagement
  • Lack of Trust
  • Lack of Accuntability
  • Lack of Clear Expectations
  • Lack of Aligned Mission, Vision, Value Culture Statements
  • Lack of Onboarding
  • Lack of Forward Feedback
  • Lack of Growth and Profit
If this sounds like your company, IT's time for a culture inquiry!

It all starts with decision. A decision to create a company culture that is safe, effective, productive, profitable and even enjoyable. A decision to create a culture that impacts your bottom line, your employees, your share holders, your community and even serves as a beacon for industry.

Such issues simply do not clear up on their own—these are systemic in nature and must be pointed out and consciously worked on by the entire team affected. Remember, culture is shaped by all involved, and while it can’t be forced, it can be guided.

An expert at analyzing and shaping company culture to more accurately reflect management’s vision, Shelley Smith and Premier Rapport may be just what your business needs to improve and succeed.

With years of experience cultivating and curating intentional culture, we’ve learned to spot a few common complaints. If you see yourself or your company in this list, reach out to us. We’re happy to discuss potential next steps and schedule your custom Culture Inquiry.

Invest in Culture

When you’re ready to take the wheel on your company culture, decrease turnover, and improve workflow, efficiency & employee satisfaction, call on Shelley Smith. It all starts with you.

Get Help Now!

  • This field is for validation purposes and should be left unchanged.

A highly-sought after speaker and business culture inquiry consultant, Shelley asks tough questions to hone in on pain points and areas of opportunity for companies to grow.

The most recent of her five published books, titled How to Avoid Culture Big Fat Failures (BFF), has rattled and disrupted corporate America in a highly effective manner. Her culture approach includes four phases: inquiry, analysis, creation, and curation.

Get the Book

Call me the
Culture Whisperer.

My name is Shelley D. Smith, and my passion is connecting people, projects, and ideas, so that everyone wins.

We act as your expert corporate culture curators, helping you to create and shape the company culture of your dreams.


Culture can make or break a business.

When your staff aligns with your mission, value, and goals then all can move forward collectively.

If your mission, value, and goals don’t align with one another (much less your employees) then you need my help.


It all starts with
The Culture.

If you’re struggling with high turnover, talent management, leadership development, employee engagement, resource allocation, or decreasing profits ...

... then you’re waging a war with company culture, whether you know it or not.


Get Help Now

If your website knows your company values and mission statement but your employees don’t, call Shelley Smith at Premier Rapport.

People create culture. People drive progress. It all starts with the culture.

Take the Culture Quiz