CURIOUS WHY TRADITIONAL
"CHANGE MANAGEMENT" FAILED
YOU AND LEFT YOU FEELING STUCK?

Dear Shelley,

I just wanted to let you know how much I enjoyed your presentation yesterday ! It gave me food for thought and your presentation skills inspire me to follow!

Shelley is to be commended for her leadership of LTD Management during a time of tremendous growth from a small, localized franchisee of mid-scale properties, to one with a regional presence operating upscale hotels under all the major brand flags. Although I haven’t had the opportunity to work directly with Shelley, it is obvious that her leadership style is one that builds loyalty and trust from subordinates, many of whom enjoyed a blossoming career under Shelley’s guidance.

Shelley, thank you again for speaking last week. You did a phenomenal job!

Shelley Is a spark of inspiration whenever, wherever she speaks to women in all stages of their business oriented lives!

I had the pleasure of spending a few days working with Shelly mapping a strategic plan for our organization. The outcome was beyond what myself and our C suite had hoped for; we plan on bringing Shelly back for more training in the near future. Shelly is a great listener and seasoned communicator who is well versed in employee engagement and coaching.

I wanted you to know that everyone around me today at the meeting said that (Shelley is awesome!) off and on throughout the entire meeting and that’s something that you should know about! You truly are great and we are all so lucky to have you as one of our friends and business partners! Thank you for everything!

Shelley Smith, owner of Premier Rapport, facilitated a Leadership Class with my team of Marriott managers. The discussion focused on Communication and Accountability. Because of Ms. Smith’s history and experience as both a General Manager and Owner, my GMs could relate to her stories, examples and best practices. She was extremely credible and could empathize where she needed to but also pressed on when making a point. There was good flow and she kept the managers’ interest throughout the entire meeting. My team left smarter, felt engaged and motivated at the conclusion of her session. I highly recommend Shelley to facilitate any type of class for any company or group who is looking to raise their level of Leadership. Mission accomplished and job well done!